- WHICH COUNTRIES DO YOU SHIP TO?
- WHERE DOES DABPRESS SHIP FROM?
- IS SHIPPING DISCREET?
- WHY IS MY PACKAGE BEING DELAYED?
- ARE THERE ANY IMPORT CHARGE?
- RETURN POLICY
- PAYMENT METHODS
- DO YOU DO PAYMENTS OVER THE PHONE?
- HOW TO SET PID TEMP CONTROLLER?
- HOW TO SET TIMER OF PNEUMATIC ROSIN PRESS?
- QUICK START GUIDE - PNEUMATIC ROSIN PRESSES
- HOW CAN WE BE A VERIFIED RETAILER?
- WHY DOESN’T ANYONE ANSWER MY PHONE ON BUSINESS DAY?
1. WHICH COUNTRIES DO YOU SHIP TO?
- Domestic Destination: All States Of United States.
- International Destination: Canada, Mexico and All Countries of Europe, Australia, and New Zealand.
2. WHERE DOES DABPRESS SHIP FROM?
- Domestic Orders are Shipped Directly From Our Warehouse in CA or New York.
- International Orders are Shipped From Our China Factory. Usually, You Will Receive Them within 3-7 Business Days Via DHL Express.
3. IS SHIPPING DISCREET?
- All Packages Are Shipped In a Plain Unmarked Brown External Box With Our Barcode label.
- The Shipping Label Will Include Your name, Address, And a Return Address.
4. WHY IS MY PACKAGE BEING DELAYED?
- Delays Are Usually Caused By Holidays, Weekends, and/or Severe Weather Conditions.
- Please Take This Into Consideration Before Ordering.
5. ARE THERE ANY IMPORT CHARGE?
- The United States You Don’t Need To.
- Any Other Countries Get Clearance As Samples, Usually, You Pay Nothing.
6. RETURN POLICY:
- A Return Must Be Requested Before ALL Returns.
- Returns Will ONLY Be Accepted Within 15 Days.
- 10% Restocking Fee Requested For Returned Items That Are Not Defective Item Must Be In New Unopened Condition.
- Any Package That is Refused or Undeliverable Due to Insufficient or Invalid Address, or Marked As Unclaimed, is Subject To a 10% Restocking Fee.
- 10% Restocking Fee If It is Not Our Mistake: Such As (Wrong Item, broken Item, defective items, etc...)
- Refund is Only For Purchased Item Price (Not Including Shipping Charge).
- Defective Item Return. You Pay Nothing (But Please Send Us Pictures Or Videos Of Improving Our Quality).
- Refund Will Be Processed Within 1 Business Day
7. PAYMENT METHODS
- ONLY PayPal ( You Can Pay Via PayPal Even You Have No PayPal Account ).
- Wholesaler Retailer And Distributor Order ONLY accept Bank Transfer.
8. DO YOU DO PAYMENTS OVER THE PHONE?
- Unfortunately, All orders Must Be Processed And Paid Online Through Our Website.
9. HOW TO SET PID TEMP CONTROLLER?
- Press “ SET ” button to activate temperature controller
- Press ◀ button to increase and decrease the value at hundreds, tens and ones places
- Press ▼ or ▲ from 0-9 for your desired temp
- Press “ SET ” button to lock the desired temperature in place
10. HOW TO SET TIMER OF PNEUMATIC ROSIN PRESS?
- Set your desired pressing time by pushing “+” and “-“ buttons to increase and decrease the value (seconds) at tens and one's places individually
- Please always keep “S” (second). Usually, 60 seconds is your max delay
- Set the two decimal places with “0”
11. QUICK START GUIDE - PNEUMATIC ROSIN PRESSES
- Plug into electrical outlet and turn on main power switch
- Check “ Emergency” button to make sure it releases
- Check the setting of temp controller & timer. Temp setting >120°F; Timer > 5 second
- Connect press to air compressor ( Make sure air compressor works)
- Turn on both heater switches
- Press both silver buttons to start press
12. HOW CAN WE BE A VERIFIED RETAILER?
- We are looking for experienced partners worldwide
- Please Read Details Here
13. WHY DOESN’T ANYONE ANSWER MY PHONE ON BUSINESS DAY?
- Please Contact Us Via Email ( email@example.com)
- Online Support For Everything